FAQ
Frequently asked questions
The things people ask us before getting started.
How much will my project cost?
It depends on what it has to do, and we will not pretend otherwise. The prices on our services pages are honest starting points. Send a request with a description and you will get a written quote — a real number, broken down — usually within a day.
How long does it take?
A small website is typically two to four weeks. A web application or mobile app is usually six to twelve. Games vary the most. We give you a dated plan with the quote, and you see working software long before the end date.
How do payments work?
Normally a deposit to start, a payment at an agreed midpoint, and the balance on delivery. For larger projects we split it into monthly milestones. We accept bank transfer and the usual local methods, and we invoice properly.
Do I own the code?
Yes. Once the agreed amount is paid, the code, designs, domain and hosting accounts are yours, and we hand over every credential. If you want to move to another developer later, nothing stops you. We think that is the only fair way to work.
Can you work in Arabic?
Yes — in meetings, in writing, and in the product. We build proper right-to-left interfaces with Arabic typography that is chosen rather than defaulted to, and we test on the phones people in the region actually carry.
Will you take over a project someone else started?
Often, yes. We will read the code first and tell you honestly whether continuing or rebuilding is cheaper for you. Sometimes the answer is rebuild, and we will say so even though it is the bigger job.
What happens after launch?
Every project includes a warranty period where we fix anything that was in scope, free. After that you can take a monthly plan covering hosting, monitoring, backups, updates and support hours — or handle it yourself, with our documentation.
Do you work with clients outside Libya?
Yes. We work across two time zones on purpose, which means fast replies for clients in the Gulf, North Africa and Europe. Everything is done remotely, with calls whenever they help.
What if I only have an idea and no specification?
That is the normal case, and it is fine. Describe it in your own words — a paragraph or a voice note is plenty. Turning that into a specification is part of what you are paying us for.
